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Can I search for un-tagged tickets?

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msallin

03 Aug, 2007 08:36 PM

What is the syntax to search for a ticket that has no tags at all? I forward alot of emails to Lighthouse, then I need to find those tickets and tag them. If I've tagged a ticket, it's been processed in Lighthouse. Thus, I need a way to search for only the tickets that haven;t yet been tagged.

Thanks

1. 1 Posted by msallin on 03 Aug, 2007 08:37 PM

   

   Or, for tickets without a milestone?

   Thanks

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2. 2 Posted by Justin Palmer on 03 Aug, 2007 09:04 PM

   

   You can search for tickets without a milestone using 'milestone:none', however we don't have the ability to search for a ticket with no tags, but it's a legitimate request.

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3. 3 Posted by Rick on 03 Aug, 2007 09:49 PM

   

   without any tags? Hmm. tagged:none? I just hope no one tries to tag a ticket as 'none' then. I'll add this to the next LH update.

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4. 4 Posted by msallin on 03 Aug, 2007 11:09 PM

   

   Thank you! Can I assign milestones or tags by email?

   Best, M

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5. 5 Posted by Will Duncan on 08 Aug, 2007 01:59 AM

   

   Nope, no tags or milestones via email at the moment...not that we're told about as of yet.

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6. 6 Posted by Jason on 01 Oct, 2008 05:50 PM

   

   Any word on this? I saw that tagging was updated a few days ago, so I tried the tagged:none search, but it didn't work.

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7. 7 Posted by Will Duncan on 01 Oct, 2008 06:40 PM

   

   Jason, you can add code to your email tickets

   Example:

   [tagged:"foo" tagged:"bar" milestone:"foobar"]

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8. 8 Posted by Jason on 04 Oct, 2008 01:33 AM

   

   Any word on this? I saw that tagging was updated a few days ago, so I tried the tagged:none search, but it didn't work.

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9. 9 Posted by Jason on 04 Oct, 2008 04:22 AM

   

   Sorry about the repost, I reloaded the page to see if there were new comments and apparently re-submitted.

   Anyway, thanks for the reply, Will. Perhaps I'm missing something but I'm not sure how your response addresses searching for tickets that aren't tagged?

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10. 10 Posted by Will Duncan on 06 Oct, 2008 06:16 PM

    

    I'm starting to think I responded to a different ticket and accidentally submitted here.

    /me scratches his head

    http://forum.activereload.net/faqs/getting-started/how-do-i-search-for-tickets lists a not-tagged option

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11. 11 Posted by Jason on 07 Oct, 2008 05:21 AM

    

    It certainly does list that option. Unfortunately that option does not solve this problem currently. I have one ticket that has no tags and I'm trying to find a search that returns only that ticket. Comment #3 above seems to indicate that the search "tagged:none" (without quotes) should work, but it does not. Is comment #3 a lie? Is that how it's supposed to work and there's a bug preventing it from working? Am I misreading something here and taking away the wrong impression?

    In any case, thank you again for replying. I look forward to more info on the subject.

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12. 12 Posted by Will Duncan on 07 Oct, 2008 03:49 PM

    

    Jason, I apologize for the confusion with your question. At this point in time, there is not a way to search for tickets which do not have any tags. Sorry for the inconvenience. I'll see if it's something we can provide support for in the near future.

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13. 13 Posted by Will Duncan on 08 Oct, 2008 05:58 AM

    

    Jason: update on Lighthouse, you can now run tagged:none to get tickets which have not been tagged

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14. 14 Posted by Jason on 14 Oct, 2008 09:21 PM

    

    Excellent! Looks like it works great. Thank you very much for this, I really appreciate it.

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