tag:help.lighthouseapp.com,2008-09-20:/discussions/tips-tricks/532-how-can-i-upload-a-batch-of-tickets-into-lighthouse-eg-from-excelLighthouse: Discussion 2014-04-07T18:16:19Ztag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-05T18:31:17Z2013-04-05T18:53:00ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>Depending on the system it could be there is code out there to
import from that system into Lighthouse. In any case, if you have
experience writing code, you can write something that imports those
tickets using our API - <a href=
"http://help.lighthouseapp.com/kb/api">http://help.lighthouseapp.com/kb/api</a>.</p>
<p>Let us know if you have any questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-05T18:36:43Z2013-04-05T18:52:59ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>Thanks Nicole.<br>
I found this:<br>
<a href=
"https://github.com/edmz/csv2lighthouse/tree">https://github.com/edmz/csv2lighthouse/tree</a></p>
<p>Can you help explain to me how to "install" LighthouseAPI in
order to use this code?</p>
<p>Thanks</p></div>David Stiebeltag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-05T19:13:35Z2013-04-05T19:13:35ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>David -</p>
<p>Are you familiar with Ruby language? If you aren't we strongly
suggest hiring someone who is to help you import. We aren't able to
give the level of support required for 3rd party import
tools/libraries.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-05T19:24:35Z2013-04-05T19:24:35ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>Hey David,</p>
<p>What Nicole said, but, I might actually be able to help you. Can
you give me a sample of the sort of data you'd want to import?</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-08T21:53:54Z2013-04-08T21:53:54ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>Hi David,</p>
<p>Just following up....if you were able to provide us with a
sample of the sort of data you're looking to import, we may be able
to help out.</p>
<p>Thanks!<br>
Brandi</p></div>branditag:help.lighthouseapp.com,2008-09-20:Comment/262457792013-04-16T00:08:30Z2013-04-16T00:08:30ZHow can I upload a batch of tickets into Lighthouse (e.g. from Excel)?<div><p>Hi David,</p>
<p>If there's anything else we can do for you, let us know. Closing
this discussion out for now.</p>
<p>Thanks,<br>
Brandi</p></div>brandi