Searching for tickets and matching just ONE word (not all)?
Is it possible to use something like an "or" when searching for tickets?
I'm trying to set up my ticket bins and I want to do the
opposite of this:
"By default, it will find all ticket matches that contain ALL of
the words that are entered"
http://help.lighthouseapp.com/kb/getting-started/how-do-i-search-fo...
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1 Posted by Julien on 11 Jan, 2013 11:08 PM
Hi Doug,
We unfortunately don't support an 'OR' query for content. Can you describe your workflow a bit? Maybe there is another way around.
Thanks!
2 Posted by Doug Walton on 12 Jan, 2013 01:48 AM
Thanks for the quick reply!
Well I was trying to make a ticket bin where all the tickets were either in the current milestone or had a certain tag. I have goals for my team, and then I also have personal goals that I'd like to get done and I have one ticket bin called "My Goals". No big deal I guess the best solution would be to add the tag to those tickets in the milestone, right?
In that case my search would be:
Do you think there's a better solution?
But it would be cool if I could do this:
3 Posted by Julien on 14 Jan, 2013 06:08 PM
Hi Doug,
Your best bet at the moment is indeed to use a tag. You can bulk edit tickets to add the tag at once. I would suggest also having another bin:
to easily spot tickets that have not been tagged.
Hope that helps!
Julien closed this discussion on 14 Jan, 2013 11:24 PM.