owner
I sold a support contract to a customer.
I am trying to experiment with the free lighthouse to see if I can have this customer open tickets automatically by emailing lighthouse rather than me...
I setup an email alias at my domain that forwads mail to the email address I get for auto-ticket opening on the lighthouse site. I even added this email address as a seperate profile on my lighthouse project.
however when I send the email to the alias, I get :
We received an email from this address that had problems being processed into a new Lighthouse ticket:
Failed for "[email blocked]" to : Invalid token: ["[email blocked]"]:
I would think this would be a fairly common thing to want to do... because the lighthouse email address is really long and hard to remember.
any ideas what else I can try?
Discussions are closed to public comments.
If you need help with Lighthouse please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Will Duncan on 09 Oct, 2008 09:33 PM
Lighthouse does not currently support using an email alias. The user must be a member of the Lighthouse and use the generated email from that Lighthouse project.
Support Staff 2 Posted by Tiger Team on 14 Oct, 2008 02:41 AM
Hey, if you run a postfix instance you can set a forwarding rule from that alias.