Create new ticket when no search results

John's Avatar


15 Mar, 2010 12:59 PM

I almost always have to search for an existing ticket before creating one, and if none are found, I create a new one.

Why not display the 'create new' form directly under the 'no tickets found' message when no tickets are found?

  1. 1 Posted by Will Duncan on 15 Mar, 2010 11:05 PM

    Will Duncan's Avatar

    I guess we never thought of that. That's an interesting suggestion. Thanks for the feedback!

  2. Nicole closed this discussion on 14 Apr, 2010 04:11 PM.

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