Email attachments

erik's Avatar

erik

03 Apr, 2009 08:14 AM

Hi,

I have an idea to deal with the issue of adding unwanted attachments using the email-to-ticket feature.

LH could allow me to add e.g. "-att" to any of the email address to file tickets e.g. [email blocked]

The "-add" addition tells the LH email parser that I really wish to add all attachments to the ticket.

The email-to-ticket feature is why I'm using LH. When testing new products I fire off dozens, sometimes hundreds of emails. In many cases I need to attach a screenshot.

I even think this could serve as a nice extra premium service, I'm willing to pay $5 extra per month to have just this feature ;-)

  1. 1 Posted by Will Duncan on 30 Apr, 2009 10:12 AM

    Will Duncan's Avatar

    Thank you for the feedback erik. We do have plans to integrate attachments into email. I'll pass your suggestion along to our development team.

  2. Will Duncan closed this discussion on 30 Apr, 2009 10:12 AM.

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