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MNDCreative

30 Dec, 2008 03:41 PM

After using the system for some time now, a few things have arisen as suggestions... The primary request being the option to take me back to the Ticket overview page after update a ticket. After updating a ticket, I'm done with it for that time being, and almost always want to go back to the ticket page. While it's a simple task to hit back on the browser or hit "Tickets" in the menu, this would be a nice automated task.

  1. 1 Posted by Will Duncan on 05 Jan, 2009 02:17 PM

    Will Duncan's Avatar

    Thanks for the input. We'll add your suggestions to the list for the next time we review over Lighthouse tweaks.

    On a side note, a majority of Lighthouse users respond to tickets via tabs in their browser. By default I don't disagree as it acts as a chance to review then close out. But I would like to see the option for this behavior as a personal setting at some point.

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