ability to change default ticket view

xxdesmus's Avatar


19 Dec, 2008 02:48 PM

Right now the default view for Tickets displays tickets assigned to the specific person. It would be great if we could change this default view to something our picking. For example, I'd prefer to select my default view to be "view all" instead.

Keep up the great work!

  1. 1 Posted by Will Duncan on 19 Dec, 2008 06:22 PM

    Will Duncan's Avatar

    You can use the Lighthouse search to set this.

    Just run a search for state:open and then save it, which will give you this:

    saves search

    One of the check Make this my default filter? option to save it as the default for your /tickets tab.

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