[confirmed] Data export option?
If I try out Lighthouse for the 30 days, and decide it's not for me, is there any way to easily take my data with me via some sort of export option? I could tap the API, but that's kind of a hassle.
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1 Posted by Justin Palmer on 06 Jun, 2007 06:07 PM
We don't yet have a method to easily export your data, but if you do happen to try out LH and decide it's not what your looking for, I'll write up an exporter for you. We do plan to get this in, so it's possible we'll have it in if/when you decide to leave, but we're pretty confident you'll be sticking around. ;-)
2 Posted by Ryan Parman on 07 Jun, 2007 08:33 AM
Just want to cover the bases. :)
3 Posted by Sam Smoot on 27 Jun, 2007 11:03 PM
We'll be looking forward to this if you find the time Justin... Thanks.
4 Posted by quamen on 22 Jul, 2007 10:23 PM
I too would love to see this feature. It would make report creation nice and easy.
5 Posted by Joe Van Dyk on 14 Aug, 2007 06:51 PM
This is a pretty important feature to me. Would suck if something happened (act of nature, crazy employee, etc) and all our data was gone. Being able to backup all our data would be awesome.
6 Posted by sasserstyl on 18 Oct, 2007 01:37 PM
I'd love to see this feature implemented.
7 Posted by Rick on 18 Oct, 2007 07:55 PM
There's been an API for awhile now. You can easily grab details on tickets, messages, etc.
8 Posted by elbidone on 24 Oct, 2007 04:57 PM
Hi,
is it possible to retrieve all tickets in a single xml page instead of using 'page' param
regards
9 Posted by david on 29 Jan, 2009 08:41 AM
has this "ticket" been resolved? i want to transfer tickets from one account to another...
10 Posted by Rick on 29 Jan, 2009 04:34 PM
david: please open a new discussion for that request. We have a mass ticket edit api call right now that's waiting on a UI to expose, so a ticket transfer is easy for me to do.
Rick closed this discussion on 29 Jan, 2009 04:34 PM.