Ticket categorization

earthventures (at gmail)'s Avatar

earthventures (at gmail)

03 Sep, 2013 04:30 AM

It would be nice if we could categorize tickets. For example I would like to be able to group tickets into categories like bugs, improvements, new features, etc.

  1. 1 Posted by Nicole on 03 Sep, 2013 08:28 AM

    Nicole's Avatar

    We use tags for what you're describing. You can create any tag you'd like, save a search query as a ticket bin and you'll be able to see all the "Improvements" associated tickets in one list. Let us know if this works for your workflow.


  2. Nicole closed this discussion on 03 Sep, 2013 08:28 AM.

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