tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/999-assign-a-ticket-by-mailLighthouse: Discussion 2011-11-03T14:42:40Ztag:help.lighthouseapp.com,2008-09-20:Comment/110725702011-11-03T11:12:18Z2011-11-03T11:14:27ZAssign a ticket by mail<div><p>We love the feature that you can create a ticket by mail. Is it
also possible to directly assign a ticket that was created by mail
from within the same e-mail?</p></div>Toni Schmidttag:help.lighthouseapp.com,2008-09-20:Comment/110725702011-11-03T14:42:39Z2011-11-03T14:42:39ZAssign a ticket by mail<div><p>Yes, if you put <code>[responsible:whoever]</code> on it's own
line at the end of your email it will get passed on as who is
assigned the ticket.</p>
<p>Let us know if you have any questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole