Home → Questions →

Priority

• Edit

amit.lodhi (at avekshaa)

26 Dec, 2019 09:55 AM

What does the mean of priority 9999?
If any document related to priority please send me a link.
Thanks in advance

1. Support Staff 1 Posted by brandi on 13 Jan, 2020 09:15 PM

   

   Hi Amit,

   Apologies for the delay.

   In the past, the priority field used to represent both importance (low/medium/high) and milestone order (the order that you get by using drag and drop on the milestone page). This was a bit of a pain, so we separated those two fields in importance and milestone-order. For compatibility reasons, and to avoid breaking apps relying on the API, we kept priority and its original behavior. So:

   • Importance is read/write from the API, no matter whether you have access to it in the UI or not. This is an oversight, but frankly it's not a big problem. I'll create a ticket to iron out this behavior in the future, but it's a low priority.

   • Milestone order is similarly read/write, but it is unusual to use it, as it's really a manual ordering of tickets in a milestone. It is set to 9999 on creation to put new tickets at the bottom of the list, and then you can set it on updates.

   • priority is also read/write, and its behavior will depend on whether you have enabled the importance field or not. If it's on, priority == importance, otherwise priority == milestone order. This is a deprecated field and is mostly kept for compatibility reasons.

   I hope this answers your question.

   Thank you,
   Brandi

   • Edit

2. brandi closed this discussion on 06 Feb, 2020 10:40 PM.