tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/680-receiving-mail-at-new-ticketsLighthouse: Discussion 2012-07-03T23:37:47Ztag:help.lighthouseapp.com,2008-09-20:Comment/32442352010-10-06T10:14:40Z2010-10-06T10:14:42ZReceiving mail at new tickets.<div><p>Dear all,</p>
<p>How can i set your system to receive an email when a new tickets is generated by mail.</p>
<p>Thank you,</p></div>radu.sitaru (at netbridge)tag:help.lighthouseapp.com,2008-09-20:Comment/32442352010-10-06T15:29:33Z2010-10-06T15:29:33ZReceiving mail at new tickets.<div><p>In your profile there is a "My Subscriptions" setting. Select the projects you wish to be notified about and you'll be set.</p>
<p>Thanks,<br />
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/32442352010-10-07T08:30:50Z2010-10-07T08:30:51ZReceiving mail at new tickets.<div><p>Dear Nicole,</p>
<p>Thank for your response.<br />
I've tried to send mails to my ticket list, but i didn't receive mails back.</p>
<p>Indeed if i open a ticket inside the application, I receive it by mail too.<br />
But I need to receive mail also when the tickets are opened by mail.</p>
<p>Best regards</p></div>radu.sitaru (at netbridge)tag:help.lighthouseapp.com,2008-09-20:Comment/32442352010-10-07T16:13:06Z2010-10-07T16:13:06ZReceiving mail at new tickets.<div><p>Radu -</p>
<p>If you are creating the ticket or making the comment you will not receive a notification of that action. You'll only get new tickets created by others or comments made by others on tickets you or others have created.</p>
<p>Let me know if I'm not understanding.</p>
<p>Thanks,<br />
Nicole</p></div>Nicole