Dashboard Ticket Bins

David Lachapelle's Avatar

David Lachapelle

04 Oct, 2010 08:58 PM

Curious - it seems possible to search for tickets across multiple projects within Lighthouse, and yet I can't seem to create a ticket bin that spans multiple projects. What I'm looking for is a simple way of getting all tickets that are open and assigned to the next milestone across all projects.

I can do this search in the dashboard and it gives me the correct tickets:

responsible:me milestone:next state:open

But I can't save the bin, so every time I want it, I have to enter that in the search box.

Anyone know if this is possible?

  1. 1 Posted by David Lachapell... on 04 Oct, 2010 08:59 PM

    David Lachapelle's Avatar

    Correction - it doesn't seem to be able to discern the milestone, so its just showing all open tickets.

  2. 2 Posted by Will Duncan on 06 Oct, 2010 07:32 PM

    Will Duncan's Avatar

    There are some limitations with the account wide search. Because of custom ticket states, we haven't been able to implement a working solution for saving account wide ticket bins as of yet. Some searches are also limited on the account wide page as well.

  3. Nicole closed this discussion on 09 Nov, 2010 08:07 PM.

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