Not receiving email notifications

amirtcheva (at gmail)'s Avatar

amirtcheva (at gmail)

10 Sep, 2010 05:02 PM


I recently signed up for Lighthouse, and I'm not receiving any email notifications when a new ticket is created, or updated. I have all the settings checked to receive notifications, and the emails are not in my spam filter.

I don't know what the problem is. Thank you for your help,


  1. 1 Posted by Will Duncan on 13 Sep, 2010 09:19 PM

    Will Duncan's Avatar

    Hey Alexandra. I'm seeing successful emails sent, but the last one was o 09/10/2010. In your recent activity I see you as the creator and person taking actions on your tickets. You won't receive emails of your own activity in Lighthouse, so I wanted to make that clear since I believe that is the case you are seeing. I don't see any tickets you are watching that have been updated by other users.

  2. 2 Posted by amirtcheva (at ... on 15 Sep, 2010 06:05 PM

    amirtcheva (at gmail)'s Avatar

    Hi Will,

    Thanks for your help! I think that might have been the problem.


    On Mon, Sep 13, 2010 at 5:21 PM, Will Duncan <
    [email blocked]<tender%[email blocked]>
    > wrote:

  3. Will Duncan closed this discussion on 16 Sep, 2010 08:13 AM.

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