Use an attachment as the source for an image in a ticket

Ola Mork's Avatar

Ola Mork

18 Aug, 2010 02:59 PM

I'd like to include screenshots in my tickets. I've attached them to the ticket, but the S3 url that is generated has an expiration so I can't use them as images in my ticket because they expire and my src attributes become broken. Is there a way to generate a link to the screenshots without an expiry?

  1. Support Staff 1 Posted by Tiger Team on 18 Aug, 2010 04:35 PM

    Tiger Team's Avatar

    Good question. I believe not (because we use a more paranoid access method for S3). I tend to use something like Skitch for screenshots.

    However, there may be a server misconfguration. I will take a look and see; this sort of thing really should be possible in theory.

  2. Nicole closed this discussion on 14 Oct, 2010 03:43 AM.

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