Moving tickets

Shazron Abdullah's Avatar

Shazron Abdullah

13 Aug, 2010 06:59 PM

Hi,
Our open source project is at http://phonegap.lighthouseapp.com and we have several subprojects (iPhone, Blackberry, Android, etc) under that project. Sometimes a user will post a ticket in the wrong project, I couldn't find the interface to move it to a different one. Is there such a feature?

  1. 1 Posted by Will Duncan on 13 Aug, 2010 11:57 PM

    Will Duncan's Avatar

    If you search for the ticket, like in the project it's incorrectly posted in, type say...

    411 in the search box. It will return ticket 411, then you can select the bulk edit option and move it to a different project.

    Let me know if you need further assistance and I'll screenshot it up for you.

  2. 2 Posted by Shazron Abdulla... on 15 Aug, 2010 09:21 PM

    Shazron Abdullah's Avatar

    Thanks that worked great!
    However, don't know if this is a bug, in the new project that the ticket moved to, it still shows up in the new project's Overview as the old project's ticket #.

    If I do a "tickets?q=all" it shows up with the right ticket number. No big deal, however. Thanks again.

  3. 3 Posted by Will Duncan on 16 Aug, 2010 05:18 PM

    Will Duncan's Avatar

    Yeah, it's not as feature complete as it could be but it works for now. I'll add some notes to what tickets we have open for it.

    Let me know if you have any further questions.

  4. Will Duncan closed this discussion on 16 Aug, 2010 05:18 PM.

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