Email Only New Comments

Eran Dror's Avatar

Eran Dror

07 Jul, 2010 12:37 PM

We just migrated to Lighthouse after some serious comparative analysis on different issue management systems, and we're loving it!

One recurring complaint is that we're getting too many emails. Essentially whenever an issue we touched changes status, or whatever.
Ideally, we'd like to see only new comments, or have a way to filter the rest of the stuff out in Gmail...

However there is no marker for "New Comment Added" in the emails, so we can't do that!

Is there another way to set it up so that we get emails only when new comments are added? Or a way to add a marker when there's a new comment?

  1. 1 Posted by Will Duncan on 07 Jul, 2010 05:05 PM

    Will Duncan's Avatar

    He Eran. Thank you for the kind words, we're glad you're enjoying Lighthouse.

    There is not a subscription level or filter option to only receive new full comments. Any ticket you are involved with that is touched or updated will send off an email your way with the update notification.

  2. Nicole closed this discussion on 20 Jul, 2010 09:47 PM.

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