I see that it is possible to bulk edit tickets and move them to another project, but I can't find a similar feature for messages. Is it possible to move messages to another project?
Move messages to another project
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#1 Posted by Will Duncan on 13 Feb, 2010 05:29 AM
Hey Jake.
In the bulk edit, select the advanced option, and use
in the advanced field.
THe user doing the migration MUST be a member of both accounts/projects.
You can't move milestones or other items though. If you want to maintain milestones, I suggest moving each milestone over one by one and creating new milestones for them in the project you are moving to.
#2 Posted by Jake on 13 Feb, 2010 10:23 AM
I'm sorry, but I don't see a bulk edit or advanced option for messages.
#3 Posted by Will Duncan on 13 Feb, 2010 11:38 PM
I'm sorry, we can only move tickets, other items in the account gets a little tricky with the database. You'll have to migrate messages manually if you want to preserve them.
Nicole closed this discussion on 18 Feb, 2010 02:53 AM.