tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/4691-stateLighthouse: Discussion 2018-01-08T23:28:24Ztag:help.lighthouseapp.com,2008-09-20:Comment/444284292018-01-03T20:28:52Z2018-01-03T20:28:52ZState<div><p>Hey Michael, you can add 'state:new' or 'state:open' to any query.</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/444284292018-01-03T22:45:29Z2018-01-03T22:45:29ZState<div><p>I think I figured it out and have had to change the State “open” to “inprogress”</p>
<p>What you are suggesting doesn’t work because if you query “State:open” it also returns New tickets because they belong in the overall Open vs Closed buckets… I didn’t know we could change those but I think changing that will work. FYI, I would suggest your default be inprogress vs open so people using this don’t run into the same problem. Correct me if I’m missing something please.</p>
<p>Thanks!</p></div>Michael