I'm interested in signing up for lighthouse. What I'm looking
for is a system for managing support tickets and also a public
project manager, so that my customers can both contribute ideas to
the project, and also see our progress. The only thing that looks
like it may be a problem is the fact that youhave to register in
order to create a ticket. my customers already have a main site and
a forum to sign up to, and I'd hate to have them have to have so
many account for one site. it there a way to:
a) accept tickets without needing registration?
b) register users automatically through the api?
creating users through the api
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#1 Posted by Will Duncan on 19 Jan, 2010 11:20 PM
Unfortunately, Lighthouse doesn't really function that way. A user must log in to Lighthouse to submit a discussion.
http://tenderapp.com may be a better option. It allows for anonymous submission or through email, and you can create Lighthouse tickets based off of discussions.
Nicole closed this discussion on 02 Feb, 2010 08:24 PM.