tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/452-is-there-a-way-to-generate-a-report-from-lighthouse-of-all-tickets-showing-for-each-ticket-who-reported-itLighthouse: Discussion 2011-04-07T05:36:54Ztag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T17:55:00Z2010-01-19T17:55:00ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Andrew -</p>
<p>We don't have an automated way to generate this report, but we
can do a manual dump of your account that you could then use to
generate your own reports from. We are working on reporting tools
for Lighthouse, but don't have a timeline to offer yet.</p>
<p>Let me know if you'd like us to generate the account file for
you.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T17:56:52Z2010-01-19T17:56:52ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Hi Nicole,</p>
<p>If you could get the manual dump that would be great.</p>
<p>Thanks</p>
<p>Andrew</p></div>andrew.ajoodha (at help4it)tag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T18:03:31Z2010-01-19T18:03:31ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Andew -</p>
<p>Just to verify, we will be creating an account file for the
Lighthouse account "camco" and will email the results to <a href=
"mailto:andrew.ajoodha@help4it.co.uk">andrew.ajoodha@help4it.co.uk</a>.</p>
<p>It may take up to 3 days as this is done by the developer and he
gets to it in between other tasks.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T18:04:47Z2010-01-19T18:04:47ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Hi,</p>
<p>That is fine, will this cost?</p>
<p>Andrew</p></div>andrew.ajoodha (at help4it)tag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T18:06:19Z2010-01-19T18:06:19ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Andrew -</p>
<p>No, there is no cost.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T18:08:15Z2010-01-19T18:08:15ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>ok great, thanks</p></div>andrew.ajoodha (at help4it)tag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-19T22:03:19Z2010-01-19T22:03:20ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>We too, are interested in reports. If just a ticket dump to .csv
file were available, that would be just fine for an initial new
feature.</p>
<p>Maybe something like this somewhere in the (not too distant)
future?</p>
<p>Thanks,<br>
Russell</p></div>Russell Groketttag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-21T14:24:51Z2010-01-21T14:24:51ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Hi,</p>
<p>A user cannot access lighthouse anymore she gets this</p>
<h6>#</h6>
<p>Hi there,</p>
<p>I had a lighthouse account for <a href=
"mailto:Caitlin.sparks@camcoglobal.com">Caitlin.sparks@camcoglobal.com</a></p>
<p>When I log in it tells me that I have a bad or outdated token
– could you<br>
help me fix this? And also let me know where I am supposed to log
in?</p>
<p>Thanks,</p>
<p>Caitlin</p></div>andrew.ajoodha (at help4it)tag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-01-22T00:48:12Z2010-01-22T00:48:12ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Hey Andrew,</p>
<p>Have you invited her to the account? or is it an open account
that she is trying to log in to?</p>
<p>If her token is outdated, you need to just send a fresh invite.
The tokens expire after a few hours. Then she just needs to accept
it under her profile.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/8687862010-08-19T21:00:55Z2010-08-19T21:00:55ZIs there a way to generate a report from Lighthouse of all tickets showing, for each ticket, who reported it?<div><p>Andrew, Russell -</p>
<p>We now have account exports you can generate yourself at <a href="https://youraccount.lighthouseapp.com/export">https://youraccount.lighthouseapp.com/export</a></p>
<p>Let us know if you have any questions.</p>
<p>Thanks,<br />
Nicole</p></div>Nicole