Ticketing system

richellechan01 (at yahoo)'s Avatar

richellechan01 (at yahoo)

20 Nov, 2009 06:21 PM

Does your system allow us to specify due dates / deadlines to tickets? Example, when I create a ticket, I can assign specific due date to the person.

  1. 1 Posted by Will Duncan on 20 Nov, 2009 08:41 PM

    Will Duncan's Avatar

    Individual tickets do not have due dates. You can set the ticket to a milestone, so you have a group of tickets due by a specific milestone date. It's the same thing but in a workflow process.

  2. Nicole closed this discussion on 01 Dec, 2009 07:43 PM.

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