Can I get notification of all ticket changes/additions?

jennifer's Avatar

jennifer

16 Nov, 2009 10:23 PM

The project manager and I (QA) would like to see all ticket changes and all new tickets. Is there a way to set that up? I only see a way to get email for all tickets I'm watching, but I don't know how to watch all tickets.

Thanks!

  • Jennifer
  1. 1 Posted by Will Duncan on 17 Nov, 2009 12:17 AM

    Will Duncan's Avatar

    Lighthouse doesn't currently gave an email ALL notification option for that. We have talked about adding a checkbox for that, only it seems to come up once in a blue moon.

    The alternative would be to subscribe to the feed, pending your email client allows for that.

  2. 2 Posted by jennifer on 17 Nov, 2009 12:33 AM

    jennifer's Avatar

    How would I subscribe to the feed?

    Thanks

    On Mon, Nov 16, 2009 at 4:17 PM, Will <
    [email blocked]<tender%[email blocked]>
    > wrote:

  3. 3 Posted by jennifer on 17 Nov, 2009 12:34 AM

    jennifer's Avatar

    Sorry, more specifically: how do I find the feed address? (I can handle
    subscribing in my email client--gmail)

  4. 4 Posted by Will Duncan on 17 Nov, 2009 04:05 AM

    Will Duncan's Avatar

    In the top right of the ticket activity of a project, or from the account page, you should see

    img

    However, google feed readers have not previously supported password protected feeds.

  5. Nicole closed this discussion on 01 Dec, 2009 08:14 PM.

  6. jennifer re-opened this discussion on 20 Jan, 2010 06:28 PM

  7. 5 Posted by jennifer on 20 Jan, 2010 06:28 PM

    jennifer's Avatar

    Turns out this is a real problem for us...please put in our vote for a checkbox to be notified of all new tickets and changes. We use google mail and can't see the feed, as you predicted. (We are getting emails for tickets that we're specifically watching; that part works fine. We just have to know to specifically watch the tix.)

  8. 6 Posted by jennifer on 20 Jan, 2010 06:34 PM

    jennifer's Avatar

    Oh...just found out how to notify everyone about a ticket. Will do that from now on. That should be a decent work-around.

  9. Nicole closed this discussion on 02 Jul, 2012 08:53 PM.

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