Removing erroneous batch edit revisions from ticket log.
I was trying to figure out ways to set priorities in batch for tickets I was importing in to the system and made a few mistakes where I misunderstood something or was guessing at how to do it. (For instances: http://help.lighthouseapp.com/discussions/api-developers/126-no-sub....)
The tickets are in the right state now, but there is a lot of "noise" in the ticket activity log. Is there someway those can get removed so the don't distract from the real activity?
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1 Posted by Rick on 03 Nov, 2009 04:54 PM
Deleting the actual ticket comment should also delete the listing in the project and account overviews.
2 Posted by Timothy Appnel on 03 Nov, 2009 05:24 PM
Thanks. There doesn't happen to be a way to do that in bulk? Back to the API I suppose?
3 Posted by Rick on 13 Nov, 2009 07:03 PM
Nope, I'll see if it's something I can easily add though. I also need to add some sort of 'unwatch' action for bulk edits too.
4 Posted by Rick on 13 Nov, 2009 07:36 PM
Actually, the comments themselves can't be deleted by the bulk actions.
If there's some way I can delete them, let me know. Is there a common ticket comment body that I can search, for example?
5 Posted by Nicole on 01 Dec, 2009 09:41 PM
Timothy -
Let us know if there is anything else we can help you with to solve this problem.
Thanks,
Nicole
Nicole closed this discussion on 01 Dec, 2009 09:41 PM.