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Invoices

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Richard Garside

27 Oct, 2008 09:04 AM

Hi,

I pay monthly for a Lighthouse account.

I can't find an email with an invoice. I've either deleted it, or never been sent one. I need an invoice for my accounts. Is there a way to get them online?

Thanks, Richard.

1. 1 Posted by Richard Garside on 27 Oct, 2008 09:07 AM

   

   I've just found another help topic that says I should have been sent an email, and that I can't get an invoice online.

   How do I request a new copy of the invoice?

   Thanks!

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2. 2 Posted by Will Duncan on 27 Oct, 2008 09:15 AM

   

   If you can signup/login to lighthouse support (here...sorry we dont have it synced up with Lighthouse logins yet), we can mark this conversation as private and then discuss your specific account details.

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3. 3 Posted by pschmit on 28 Oct, 2008 02:54 PM

   

   I have the same need. I have not received an invoice for my account.

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4. 4 Posted by Will Duncan on 28 Oct, 2008 04:37 PM

   

   pschmit, if you could please start your own conversation here and make it private...we'll get that taken care of

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5. 5 Posted by Will Duncan on 30 Oct, 2008 06:56 PM

   

   Richard, what is your account URL and email address? you will need to register/login for this support system in order to mark this ticket as private so we can discuss it, or you can email [email blocked] with the information so we can get your that invoice.

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6. 6 Posted by Richard Garside on 30 Oct, 2008 09:09 PM

   

   Thanks for your help.

   I've just sent an email.

   P.S. If you do add online invoicing that would be fab. Downloadable PDFs are best, but obviously more tricky to implement.

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7. 7 Posted by Will Duncan on 31 Oct, 2008 12:03 AM

   

   We;re working on an entirely new billing system to resolve a lot of the conflict that we've learned about with Lighthouse and our customers. The future can't come soon enough.

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