Sorting Ticket Bins

Brooks Snow's Avatar

Brooks Snow

10 Sep, 2009 09:38 PM

I create ticket bins and use the ticket priority drop down. I need to know how to "order by". I can use priority:=1 to show all tickets with that priority but it filters out the other tickets.

So I need to be able to order by in a ticket bin. At the moment it only appears that tickets in a ticket bin are "automagically" sorted by age. Great thought but I need to be able to order by ticket priority.

Need Help

  1. 1 Posted by Brooks on 11 Sep, 2009 07:44 PM

    Brooks's Avatar

    I resolved this myself. You can use the keyword "sort".


    Could not find this in the documentation.

  2. 2 Posted by Nicole on 11 Sep, 2009 08:04 PM

    Nicole's Avatar

    Brooks -

    Great! I'll make sure to go over the documentation to make this more clear.


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