Editing ticket title

wes (at databasically)'s Avatar

wes (at databasically)

04 Sep, 2009 02:41 PM

I started a new project and emailed a bunch of tickets in. Worked great.

I went to edit a ticket and change the titles to something meaningful. I thought it worked, but the ticket doesn't show the updated title. Same with the ticket list.

When I go to edit the ticket again, though, it has the newly updated name.

I see the "ticket updated successfully" message, but I don't see an entry under "comments and changes to this ticket."

I could totally be missing something, but it seems like I'm doing it right and something's not updating or saving or something.

Thanks!

  1. 1 Posted by wes (at databas... on 04 Sep, 2009 02:45 PM

    wes (at databasically)'s Avatar

    Editing the body of the ticket works as expected. I'm just not getting how to save the title.

  2. 2 Posted by Rick on 04 Sep, 2009 03:40 PM

    Rick's Avatar

    Try the 'change title' link at the bottom instead. I'm removing the title field from the 'edit ticket' screen.

  3. 3 Posted by wes (at databas... on 04 Sep, 2009 03:49 PM

    wes (at databasically)'s Avatar

    ... or replace it with the change title link.
    Or move the change title link up by the title? Totally didn't expect it to see it down there, but it works as advertised.

    Thanks for the quick reply, Rick.

    -- wg

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