How do I create new Ticket Bins?

Michael Larkin's Avatar

Michael Larkin

19 Aug, 2009 04:14 AM

I figured out how to edit the three existing bins, but how do I create new ones?

  1. 1 Posted by Will Duncan on 19 Aug, 2009 07:55 AM

    Will Duncan's Avatar

    Anyone you do a search, you have the option to save the search as a bin.

  2. 2 Posted by Michael Larkin on 19 Aug, 2009 01:56 PM

    Michael Larkin's Avatar

    Ah, ok, thanks! Might be worth adding a "New Ticket Bin" button somewhere, since I had no idea I needed to perform a search first, and this wasn't in the help documentation anywhere either.


    -- Mike

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