Embedding screen prints in tickets

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Tim

27 Jul, 2009 09:31 PM

Our developers have requested that we do not attach files with screen prints, but rather embed the screen print in line with the comments in the trouble ticket. Can this be done?

  1. 1 Posted by Rick on 27 Jul, 2009 11:59 PM

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    We'll be adding code soon to display thumbnails of attached images in the ticket comments. We're currently investigating some S3 weirdness before we enable this, however.

  2. 2 Posted by Rick on 28 Jul, 2009 12:00 AM

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    Sorry if you got double emails (well, three now!). I got a little click-happy with the submit :)

  3. 3 Posted by Timpte, Tim on 28 Jul, 2009 12:37 AM

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    Cool. Thanks for the reply!

    __________________________________
    Steven C. ("Tim") Timpte, CIC
    The Scruggs Group, Inc.
    Senior VP, Insurance Systems Solutions
    [email blocked]
    (940) 262-7037 (voice)
    (940) 262-7437 (fax)
    (817) 781-0679 (cell)

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    -----Original Message-----
    From: Lighthouse [mailto:[email blocked]]
    Sent: Monday, July 27, 2009 7:06 PM
    To: Timpte, Tim
    Subject: Re: Embedding screen prints in tickets [Questions]

  4. 4 Posted by System on 28 Jul, 2009 06:36 PM

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    This discussion was assigned to Justin Palmer, on ticket 274.

  5. Nicole closed this discussion on 15 Aug, 2011 06:12 PM.

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