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Backing up content locally

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Dave Curtis

19 Oct, 2016 11:51 AM

Is it possible to take a back up of the tickets in the bins locally? I know I can extract the ticket titles, but I would like to be able to take a copy of all the ticket comments and content as well?

Thanks

1. Support Staff 1 Posted by brandi on 19 Oct, 2016 05:14 PM

   

   Hi Dave,

   That is not possible at this time., but an export would give you ticket's comments, attachments, etc.

   Thanks,
   Brandi

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2. brandi closed this discussion on 19 Oct, 2016 05:14 PM.

3. Dave Curtis re-opened this discussion on 20 Oct, 2016 08:35 AM

4. 2 Posted by Dave Curtis on 20 Oct, 2016 08:35 AM

   

   Hi,

   That's fine - how do I do the export?

   Thanks

   Dave

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5. 3 Posted by Dave Curtis on 20 Oct, 2016 08:54 AM

   

   It's OK I've found it!

   Thanks

   From: brandi <[email blocked]<mailto:[email blocked]>>
   Reply-To: "[email blocked]<mailto:[email blocked]>" <[email blocked]<mailto:[email blocked]>>

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6. brandi closed this discussion on 20 Oct, 2016 05:40 PM.