tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/306-ticket-prioritizationLighthouse: Discussion 2011-04-07T05:35:47Ztag:help.lighthouseapp.com,2008-09-20:Comment/2273932009-07-07T06:27:43Z2009-07-07T06:28:01ZTIcket Prioritization<div><p>It's actually only available in Bronze level plans or higher,
and an experimental feature. We arnt personally fans of ticket
prioritizing in workflow. But there are a few cases where we saw it
was required so we added it in mid level plans. It is not a
marketed feature of LH though.</p>
<p>If you have a bronze plan or higher, and you go to your settings
or payment option, you would see the ability to turn on ticket
priorities.</p>
<p><img src=
"http://img.skitch.com/20090707-p1yg1y9823eepejypw9ihfcmh1.jpg"
alt="img"></p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/2273932009-07-07T06:28:22Z2009-07-07T06:28:22ZTIcket Prioritization<div><p>I apologize, the file i placed in the last comment was
incorrect</p>
<p><img src=
"http://img.skitch.com/20090707-p1yg1y9823eepejypw9ihfcmh1.jpg"
alt="img"></p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/2273932009-07-07T07:20:25Z2009-07-07T07:20:25ZTIcket Prioritization<div><p>There are two types of Lighthouse priority sorting -- milestone
priorities and global priorities. Milestone priorities are default,
and scoped to milestones and users. You can reorder them with a
drag-and-drop action. Global priorities allow you to select
high/medium/low for tickets in a more traditional select box.</p>
<p>Also, I probably never mentioned it to Will -- but any paying
account can turn on global priorities, not just bronze and
above.</p></div>Rick