tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/256-messagesLighthouse: Discussion 2011-04-07T05:35:26Ztag:help.lighthouseapp.com,2008-09-20:Comment/1479252009-04-29T16:49:14Z2009-04-29T16:49:16ZMessages<div><p>I am new to Lighthouse and after reviewing the Knowledge
Base/FAQ section have a few questions regarding messages.</p>
<p>Is there a way to link a message to a ticket, so that when
"notes"/addtional detail needs added it can be done via the message
functionality? Or do all updates to ticket have to be captured in
the ticket itself?</p></div>Barbara Rockenbachtag:help.lighthouseapp.com,2008-09-20:Comment/1479252009-04-29T21:44:02Z2009-04-29T21:44:02ZMessages<div><p>I'm sorry, messages do not have the ability to be linked
directly to a ticket. All updates to a ticket tare captured within
the response area to the actual ticket.</p></div>Will Duncan