can I add custom values for Importance?
How do I go about adding custom values for ticket importance? I didn't see a way to edit for a specific project.
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1 Posted by Nicole on 19 Mar, 2014 05:14 PM
The importance levels are Low/Medium/High for the entire account and can't be edited.
Thanks,
Nicole
Nicole closed this discussion on 19 Mar, 2014 05:14 PM.