Tags in list view?
When I view a list of Tickets, it does not show tags for each ticket. Instead I have to click on the ticket to view it up close to see its tags.
Is there any way to include a column to show tags on each ticket? This is important for us in getting an overview of open tickets.
Thank you.
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1 Posted by Nicole on 18 Feb, 2014 05:32 PM
Unfortunately, tags are one of those ticket attributes that can vary so widely between accounts and projects (some people have 5, some have 25) that having them in the list view isn't something we've felt was a priority in our development schedule.
Are you looking for specific tags when you look through tickets? Wanting all tickets that are tagged with a specific tag? If so, you can do a search query,
tagged:fooand then save that search as a ticket bin. This would appear in the sidebar and would update any time that tag was used on a new ticket.Let us know and we'll try to help brainstorm ways to get the info you're looking for within Lighthouse.
Thanks,
Nicole
Nicole closed this discussion on 25 Feb, 2014 05:41 PM.