tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/2356-about-ticketingLighthouse: Discussion 2013-12-13T17:46:35Ztag:help.lighthouseapp.com,2008-09-20:Comment/305453932013-12-13T16:53:28Z2013-12-13T16:53:29ZAbout Ticketing<div><p>So I'm trying to setup an issue tracking system for my users so
that if they're having any IT-related issue, they can submit a
ticket and I can follow up. It seems like I have to create an
account for every user in order for them to be able to log a ticket
in the system. Is there a simple link they can email instead of
having individual logins for submitting tickets?</p></div>Aaron Leetag:help.lighthouseapp.com,2008-09-20:Comment/305453932013-12-13T17:46:33Z2013-12-13T17:46:33ZAbout Ticketing<div><p>Aaron -</p>
<p>Users would need Lighthouse user profiles to email into a
project. You might take a look at Tender (tenderapp.com) which is
built more for customer service and allows for anon/non logged
users submit issues via email.</p>
<p>Let us know if you have any questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole