Adding a Ticket state
How would I go about adding a new ticket state?
I would like to add the Closed state.
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1 Posted by Nicole on 26 Nov, 2013 09:11 PM
Jean -
This knowledge base article - http://help.lighthouseapp.com/kb/ticket-workflow/custom-ticket-states - should help you add more states for your project. Let us know if you have any other questions.
Thanks,
Nicole
Nicole closed this discussion on 26 Nov, 2013 09:11 PM.