Is it possible to forbid customers to set milestones/add tickets
in a milestone.
Customers are very keen on adding points to milestone like "Release
candidate" but they can just as easily shoot in a feature request
over there... which is mega annoying.
Forbid customer to set milestones
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#1 Posted by Nicole on 23 Aug, 2013 03:28 PM
What is the project where you're seeing this happen? Is it a public one? Are your customers members of the account? Let us know and we'll make sure everything is working as expected. If they are members of your account, they have access to change the milestones.
Thanks,
Nicole
#2 Posted by Jaap Oostinjen on 23 Aug, 2013 03:31 PM
Yes, they are members of the project, the project is not public.
In my opinion it should be a option to let customers control milestones.
On 23Aug,2013, at 5:28 PM, "Nicole" <[email blocked]> wrote:
#3 Posted by Nicole on 23 Aug, 2013 03:36 PM
We don't offer that level of permission granting for members of the project. If they are member, they have access to changing all pieces in the project - tickets, create milestones, etc.
You might want to take a look at Tender (tenderapp.com). We built Tender because we wanted to separate the development process from the customer support area, similar reasons, not everything in a ticket is really meant or understood for customers.
Thanks,
Nicole
Nicole closed this discussion on 23 Aug, 2013 03:36 PM.