Ticket states

srinivas.murty (at ez-xbrl)

24 Apr, 2013 07:32 PM

Is it possible to add new Ticket states for a ticket? The current set of ticket states, while good, is not sufficient.

  1. #1 Posted by brandi Support staff on 24 Apr, 2013 07:45 PM

    Hi,

    You can customize ticket states.

    Let us know if this does not answer your question.

    Thanks!
    Brandi

  2. brandi closed this discussion on 01 May, 2013 09:43 PM.

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