Ticket states
Is it possible to add new Ticket states for a ticket? The current set of ticket states, while good, is not sufficient.
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Support Staff 1 Posted by brandi on 24 Apr, 2013 07:45 PM
Hi,
You can customize ticket states.
Let us know if this does not answer your question.
Thanks!
Brandi
brandi closed this discussion on 01 May, 2013 09:43 PM.