Bins and Interface
Hi!
I am trying to create ticket bins as shown in the Tour-Video but i don't find the option/button to that. Can you please show me where?
And while watching the videos i found that the interface is completly different from what i have right now.
Please check the attached screenshot. I would like to use that design. Looks way better, imho.
But either way.. creating bins interests me most. Thanks!
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2009-02-06_0448.png
90.5 KB
2009-02-06_0448.png
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1 Posted by Will Duncan on 06 Feb, 2009 06:44 AM
Yes, the old UI is still on our main site, I apologize about that, we're actually only days away from releasing the updated website for Lighthouse which matches the new design and will be coupled with new documentation and screencasts.
Bins are just saved searches, so when you search for something in Lighthouse, such as
state:openyou will then see a save search option above the resultsClick that, enter the details, and it will create a ticket bin.
2 Posted by Kjell on 06 Feb, 2009 08:52 AM
Thank you. Works fine for me. Great! Looking forward to the new UI.