what is "resolved" ticket state
i'm a newbie.
i noticed that i can create tickets and close tickets, but i can't figure out how to move a ticket to the resolved state. what's the secret?
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1 Posted by Julien on 10 Aug, 2012 10:56 PM
Hi PJ,
You can define what "open" and "closed" means for each project on the project settings page: http://smd.lighthouseapp.com/projects/97829-smd-crm/edit
Let me know if you have questions.
Cheers!
Julien closed this discussion on 10 Aug, 2012 10:56 PM.