I know I can export a csv.
But often we decide to move part of a project to a new lighthouse area. So far I do this manually, closing tix and then typing them back in. Bummer!
Any work arounds for me?
How do I move tickets among projects?
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#1 Posted by Nicole on 29 Feb, 2012 06:53 PM
If you have access to both projects, this knowledge base article gives instructions on moving tickets between projects.
Thanks,
Nicole
Nicole closed this discussion on 29 Feb, 2012 06:53 PM.
lizestes (at mac) re-opened this discussion on 29 Feb, 2012 07:02 PM
#2 Posted by lizestes (at ma... on 29 Feb, 2012 07:02 PM
Thanks tons, Nicole! I had tried searching, but didn't come up with anything. Then when I submitted my discussion, the system did offer me this same article. Reassuring!
I'll try it when I get access to both projects.
#3 Posted by lizestes (at ma... on 29 Feb, 2012 07:03 PM
Sorry, you can close the discussion, very helpful!
Nicole closed this discussion on 29 Feb, 2012 07:03 PM.