How can I see all tickets assigned to me?
I'd like to see all tickets assigned to me, all in one place. I cant seem to find how to do this. help!
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1 Posted by Nicole on 29 Feb, 2012 04:24 PM
Viktoria -
If you do a search on
responsible:me state:open, your results will be all tickets assigned to you that are open. You can then Save the Search and create a bin for tickets that match this search query for your sidebar.Thanks,
Nicole
Nicole closed this discussion on 29 Feb, 2012 04:24 PM.
viktoria harrison re-opened this discussion on 29 Feb, 2012 04:36 PM
2 Posted by viktoria harris... on 29 Feb, 2012 04:36 PM
Nicole, thank you. I did finally figure that part out. I do have one more question if that's ok-- I can't figure out how to transfer a ticket to a different project. I found instructions on here: https://lighthouse.tenderapp.com/kb/project-management/how-do-i-migrate-tickets-from-one-project-to-another
but In my interface, I don't have a drop-down menu for project. See screenshot attached:
3 Posted by Nicole on 29 Feb, 2012 05:16 PM
Viktoria -
You'll need to move the tickets in question between projects via the bulk edit screen. If it's a single ticket you may find it easier to just recreate the ticket in the preferred project.
Thanks,
Nicole
4 Posted by viktoria harris... on 29 Feb, 2012 06:14 PM
great thanks -- would you mind telling me how to find the "bulk edit" screen?
5 Posted by Nicole on 29 Feb, 2012 06:52 PM
Viktoria -
Bulk edit is an option in the sub-navigation available when you do a search, so you should see something like the screenshot in this knowledge base article - http://help.lighthouseapp.com/kb/project-management/how-do-i-migrat....
Thanks,
Nicole
Nicole closed this discussion on 29 Feb, 2012 06:52 PM.