Can't sign up free plan

kamal's Avatar


16 Nov, 2007 07:07 AM

Hi, a few days ago I signed up to Err's lighthouse account so that I can submit new tickets. Today I tried to sign up a lighthouse account of my own but I hit a validation error where it says that my email is already taken. I can confirmed that I have never used the email before to signup for any kind of plan.

How can I 'reset' this status?

  1. 1 Posted by kamal on 16 Nov, 2007 07:10 AM

    kamal's Avatar

    Bah, nevermind. I logged in again to Err's lighthouse account, and now when going to the Signup page on the main Lighthouse site, it notices that I am logged in already and offers me to create a lighthouse instance at subdomain.

  2. 2 Posted by Will Duncan on 16 Nov, 2007 09:09 PM

    Will Duncan's Avatar

    Sorry about the confusion. Post back if you have any issues or questions.

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