Error when submitting a resolution on a open ticket.

Johnny H's Avatar

Johnny H

29 Feb, 2012 06:10 PM

When I submitted a comment and changed the status of this ticket to "fixed" I received the attached error.

First time this has ever happend and I'm not sure why.


  1. Support Staff 1 Posted by brandi on 29 Feb, 2012 06:27 PM

    brandi's Avatar

    Hi Johnny,

    We deployed a fix for all outstanding 500s and whitescreen errors, but the deploy went bad. We've just redeployed and everything looks good. Please provide a link to the page you're having issues with if problems persist for you. Truly sorry for this inconvenience.


  2. 2 Posted by Johnny H on 29 Feb, 2012 06:29 PM

    Johnny H's Avatar


    I can access the ticket again although my last comment and change to the status was lost. I rewrote my comment and resubmitted the fixed ticket and all seems to be fine now.

    Thanks for the update.


  3. brandi closed this discussion on 29 Feb, 2012 06:42 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac