How to set a due date on a task or Milestone ?

brad (at at2.com)'s Avatar

brad (at at2.com)

04 Jan, 2012 06:48 AM

I created a Milestone and tickets and now want to apply a due date for delivery
how does.
1. Developer apply time to fix issue ?
2. Set a date for Milestone to be completed by ?

Thanks

  1. 1 Posted by Nicole on 04 Jan, 2012 05:40 PM

    Nicole's Avatar

    Brad -

    There is no way to set a time limit/due date on a ticket.

    You can choose to have a scheduled or unscheduled milestone. When you create or edit the milestone you'll see the option to set a projected due date. If you select that you'll get a calendar to set the due date for the milestone.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 04 Jan, 2012 05:40 PM.

  3. brad (at at2.com) re-opened this discussion on 07 Jan, 2012 03:16 AM

  4. 2 Posted by brad (at at2.co... on 07 Jan, 2012 03:16 AM

    brad (at at2.com)'s Avatar

    I could see where it said set a due date, but no calendar option appeared ?
    I couldn't see anywhere to select a date ?

    Brad

  5. 3 Posted by Nicole on 09 Jan, 2012 08:36 PM

    Nicole's Avatar

    Brad -

    Do you have JS turned off? You should be seeing something similar to the screenshot below:


    ENTP Blogging - entp

    What browser and operating system are you on?

    Thanks,
    Nicole

  6. 4 Posted by brad (at at2.co... on 11 Jan, 2012 12:37 AM

    brad (at at2.com)'s Avatar

    no I don't have it turned off I am using Apple Safari on Lion latest version

  7. 5 Posted by Nicole on 11 Jan, 2012 06:09 PM

    Nicole's Avatar

    Brad -

    Do you have "Set a due date" selected? The calendar will only appear when the "Set a due date" box is checked.

    If you do have it checked and the calendar isn't appearing, do you have any add-ons installed on Safari? I'm not able to reproduce with our testing setup using Safari and Lion, so just trying to pinpoint what might be different.

    Thanks,
    Nicole

  8. Nicole closed this discussion on 11 Jan, 2012 06:09 PM.

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