Setting up an account

bron (at cinnamontoastnewmedia)'s Avatar

bron (at cinnamontoastnewmedia)

28 Dec, 2011 07:10 PM

Hi there,

I tried setting up and account, and it kept telling me the name field was invalid. (the first one) it is a valid web address and I see the smily face?

Help!

Thank you,
Bronwyn

  1. Support Staff 1 Posted by brandi on 28 Dec, 2011 08:21 PM

    brandi's Avatar

    Hi Bronwyn,

    What is the url you are attempting to enter? Could you please us with a screenshot of what happens when you enter your web address? Also, what browser are you using?

    Thanks!
    Brandi

  2. 2 Posted by bron (at cinnam... on 02 Jan, 2012 08:55 PM

    bron (at cinnamontoastnewmedia)'s Avatar
  3. 3 Posted by Nicole on 03 Jan, 2012 06:17 PM

    Nicole's Avatar

    Bronwyn -

    You only need to use "cinnamontoastnewmedia" and not "cinnamontoastnewmedia.com".

    Thanks,
    Nicole

  4. Nicole closed this discussion on 03 Jan, 2012 06:17 PM.

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