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edit ticket throws error

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Nicole Price

18 Apr, 2014 01:14 PM

edit ticket option throws error

1. 1 Posted by Nicole on 18 Apr, 2014 01:19 PM

   

   Nicole -

   Can you link to a ticket that you saw this happen on and we'll take a look?

   Thanks,
   Nicole

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2. Support Staff 2 Posted by brandi on 18 Apr, 2014 05:22 PM

   

   Hi Nicole,

   We're taking a look at the problem. We'll update you as soon as we have more information.

   Thanks for your patience,
   Brandi

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3. Support Staff 3 Posted by brandi on 18 Apr, 2014 06:31 PM

   

   Hi Nicole,

   We had a misbehaving server that we had to restart. Everything should be working as expected now. If not, please give us a link to the ticket/page in question and we'll take a closer look.

   Sincerest apologies for any inconvenience this has caused you today.

   Thanks,
   Brandi

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4. brandi closed this discussion on 18 Apr, 2014 06:31 PM.