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get external links open in a new window?

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Allie Thorpe

11 Mar, 2014 03:30 PM

I expected external links to open in a new browser window or tab, but they don't. Is there a way to set this as a default? If not, is there a way to add the target=_blank attribute to tickets using markdown or some other way I can make this functionality happen?

1. 1 Posted by Nicole on 11 Mar, 2014 03:55 PM

   

   Allie -

   We don't support opening links in new tabs as default. You can open links in a new window by apple/command+clicking the link. We consider this a usability no-no.

   Thanks,
   Nicole

   • Edit

2. Nicole closed this discussion on 11 Mar, 2014 03:55 PM.

3. Allie Thorpe re-opened this discussion on 11 Mar, 2014 03:58 PM

4. 2 Posted by Allie Thorpe on 11 Mar, 2014 03:58 PM

   

   Thanks for your response Nicole. I'm curious about the "usability no-no"
   part. Can you elaborate?

   Thanks again!
   Allie

   --
   Allison Thorpe
   Web Producer, Knectar
   413.587.3900
   [email blocked]
   www.knectar.com

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5. 3 Posted by Nicole on 11 Mar, 2014 04:01 PM

   

   Allie -

   Sure, the thinking is you shouldn't impose this behavior upon any user. A browser is the user's property. If a user wants to open all links in tabs or in new windows, then let the user do exactly that.

   Thanks,
   Nicole

   • Edit

6. Nicole closed this discussion on 11 Mar, 2014 04:01 PM.