tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/2573-users-with-the-same-first-nameLighthouse: Discussion 2011-08-19T22:01:28Ztag:help.lighthouseapp.com,2008-09-20:Comment/79127282011-06-15T00:19:37Z2011-06-15T00:19:37ZUsers with the same first name<div><p>For the short term I would definitely recommend a name change.
Although it should be picking up full names if you are assigning
from email or using the search. If it's not then there might be a
unknown bug and we'll have to look into that.</p>
<p>How are tickets being assigned to you? From the drop down? Email
tags?</p></div>Will Duncan